Privacy Notice

FACTS

What does investment savings bank
do with your personal information

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include: 

  • Social Security number and income
  • account balances and payment history
  • credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share personal information to run their everyday business. In the section below, we list the reasons financial companies can share their personal information; the reasons chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Investment Savings Bank share?

Can you limit this sharing?

For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

Yes

For our marketing purposes— to offer our products and services to you

No

We don’t share

For joint marketing with other financial companies

No

We don’t share

For our affiliates’ everyday business purposes— information about your creditworthiness

No

We don’t share

For our affiliates to market to you

No

We don’t share

For nonaffiliates to market to you

No

We don’t share

Reasons we can share your personal information

For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Does Investment Savings Bank share?

Yes

Can you limit this sharing?

Yes

Reasons we can share your personal information

For our marketing purposes— to offer our products and services to you

Does Investment Savings Bank share?

No

Can you limit this sharing?

We don’t share

Reasons we can share your personal information

For joint marketing with other financial companies

Does Investment Savings Bank share?

No

Can you limit this sharing?

We don’t share

Reasons we can share your personal information

For our affiliates’ everyday business purposes— information about your transactions and experiences

Does Investment Savings Bank share?

No

Can you limit this sharing?

We don’t share

Reasons we can share your personal information

For our affiliates to market to you

Does Investment Savings Bank share?

No

Can you limit this sharing?

We don’t share

Reasons we can share your personal information

For nonaffiliates to market to you

Does Investment Savings Bank share?

No

Can you limit this sharing?

We don’t share

Questions

Call 814-944-0843

What we do

How does Investment Savings Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does Investment Savings Bank collect my personal information?

We collect your personal information, for example, when you

  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Investment Savings Bank does not share with its affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Investment Savings Bank does not share with non-affiliates so they can market to you.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Investment Savings Bank doesn’t jointly market.

Altoona Office
900 S. 16th Street 
Altoona, PA  16602
Phone: (814) 944-0843
Fax: (814) 942-6821

Lobby Hours

MON-FRI: 9:00am – 4:30pm

Drive Up Hours
MON-THU: 9:00am – 4:30pm
FRI: 9:00am – 6:00pm
SAT: Closed

Holiday Hours

Duncansville Office
201 Patchway Road
Duncansville, PA 16635
Phone: (814) 695-7551
Fax: (814) 695-1369

Lobby Hours

MON-FRI: 9:00am – 4:30pm

Drive Up Hours
MON-THU: 9:00am – 4:30pm
FRI: 9:00am – 6:00pm
SAT: Closed

After Hours
To report a lost or stolen debit card
after business hours, please call
1-800-554-8969.

To report a lost or stolen credit card
after business hours, please call
1-800-325-3678.

For credit card balance inquiries
after business hours, please call
1-800-299-9842.

ISB Bank
FDIC and Equal Housing Lender

©2017 Investment Savings Bank
All Rights Reserved.
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